years of experience
years of experience
programmes across geographies
lives positively impacted
We are a one stop solution for all learning and development needs.
We operate in multiple industries, in numerous cities and several countries. We are a team of people who are focussed
on following through after learning interventions- making sure that classroom learning is translated into workplace action.
To make our interventions more effective in a measurable manner, we use our special method called PESOS.
This stands for Prepare, Explain, Show, Observe, Supervise & Sustain.
The methodology stems from the fact that measuring the effectiveness of training is very difficult, especially as the facilitator
loses control once the participant leaves the classroom. We have therefore modified the classical Kirkpatrick model.
Our addition of a new intermediate level called “commitment to change in behaviour” makes all the difference.
At this point, the measurement is of the immediate “feel” after the session. This captures the mood of the participant and is only an immediate response.
Classically, the transfer of knowledge or skills is measured by pre and post evaluations- either through tests, or role plays and other devices.
This is our innovative idea. Capturing commitments to change behaviour in a structured format which is then reported to the manager of the participants, enables both the participant and the manager to collaborate in the learning journey.
Change in behaviour
It is very difficult to assess change in behaviour in an objective manner. To enable this, we use specially designed observation sheets that enable the manager to capture demonstrated behaviour and also allows the manager to give constructive feedback.
We believe that results are an outcome and should not be measured. This belief comes from the understanding that business results are created by many factors- training being only one of them.
Humans have unlimited potential. It is possible to tap into one’s own capability if one can acquire the correct knowledge,
develop the right attitudes, learn the right skills, formulate actionable strategies and covert all of this into a habit.
All these five components are interrelated and affect each other. KASSH helps people work on all five pieces.
"An excellent sales coaching journey we could design and execute for our first line managers’ at Glenmark Pharmaceuticals. We called it LEAP, and it truly gave us a tangible jump in our per manager productivity. Samir Parekh helped us design the intervention with his ‘PESOS’ methodology."
"We worked together on a project on customer service in 2013 and 2014. Through consistent application of the PESOS methodology introduced by Samir, we saw considerable improvement in the customer service ratings. In fact, soon after this period, our ratings were up significantly, and TATA Motors was among the top 3. I believe the key to this improvement is the holistic approach of the PESOS methodology. It creates capability and alignment."
Theories are always good. The rigour of execution is what causes failures. Here is a step by step approach that will help an organisation to implement the methodology called PESOS.
While it sounds difficult, developing competencies is a process of many small steps. Here is a success story about creating higher levels of competencies.
Leadership does not have cut and dry answers. Here is a situational story with a few questions at the end. One can reflect on those questions and try to find answers for oneself.
types of certifications
PESOS coaches trained